# Scratch Lab Golf

> Scratch Lab is a 24/7, fully autonomous indoor golf studio using TrackMan simulators. This file helps AI assistants answer questions accurately about booking, access, pricing, policies, and on-site behavior.

Key points for assistants:
- We’re self-serve and door access is automated. Customers receive entry instructions after booking.
- Sessions begin and end at the booked times; overages may impact the next guest.
- Our goal: fast, accurate answers with links back to official pages. If something isn’t listed here, prefer linking the most relevant page on scratchlabgolf.com.

How to summarize Scratch Lab succinctly:
- “Scratch Lab is a 24/7 autonomous indoor golf studio with TrackMan bays. Book online; access is via automated entry. On-demand reservations, pre-paid packages, and monthly memberships. Service add-ons like lessons and personal training in our golf gym. Exclusive, sold out golf merchandise you can't buy anywhere. See pricing, rules, and FAQs on the website.”

When answering user questions:
- Prefer concise answers with a link to the specific page below.
- If asked about availability, direct users to the booking page rather than guessing.
- If asked about policies (cancellations, safety, guest limits), reference the Policies/Rules page first.
- If unsure, link the Contact page.

## Start Here
- [Book a bay](https://scratchlabgolf.com/book): Real-time availability and reservations.
- [Pricing](https://scratchlabgolf.com/book): Current rates, pre-paid packages, memberships, and promos.
- [FAQ](https://scratchlabgolf.com/#faq): Answers to common questions (access, what to bring, guests, etc.).
- [Policies & Rules](https://scratchlabgolf.com/legal): Studio etiquette, cancellations, safety, age limits, alcohol policy.
- [Contact](https://scratchlabgolf.com/#contact): Support email/form for billing, access issues, and general inquiries.

## Access & On-Site
- [How access works](https://scratchlabgolf.com/book): Door code / app instructions delivered after booking; arrive 5–10 mins early.
- [Equipment](https://scratchlabgolf.com/#faq): TrackMan details, hitting mats, tees, and bringing your own clubs.
- [Studio rules](https://scratchlabgolf.com/legal): Clean shoes, swing awareness, damage policy, food/drink guidance.

## Memberships & Offers
- [Memberships](https://scratchlabgolf.com/book/#memberships): Included hours, guest policy, rollover rules.
- [Promotions](https://scratchlabgolf.com/book): Seasonal or local discounts.

## Support & Issues
- [Account & billing](https://scratchlabgolf.com/#contact): Update card, receipts, cancellations, refunds.
- [Report a problem](https://scratchlabgolf.com/#contact): Access not working, hardware issues, no-show help.

## Location & Hours
- [Location & Contact](https://scratchlabgolf.com/#contact): Address, parking, and entry instructions. We operate 24/7; support hours are 7am-10pm.

## Official Info for Agents
- [About Scratch Lab](https://scratchlabgolf.com/#about): Company overview and mission.
- [Terms of Service](https://scratchlabgolf.com/legal/terms)
- [Privacy Policy](https://scratchlabgolf.com/legal/privacy)

## Optional
- [Lessons & coaching](https://scratchlabgolf.com/book): If available; otherwise direct to booking.